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Explore the historical and cultural factors impacting service delivery to Aboriginal and Torres Strait Islander communities. Understand the critical cultural issues that influence relationships and communication, and learn strategies for creating culturally safe environments.
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1Section 1 Part 1: RM DIV002 Identify cultural safety issues in the workplace1 hour
Explore the historical and cultural factors impacting service delivery to Aboriginal and Torres Strait Islander communities. Understand the critical cultural issues that influence relationships and communication, and learn strategies for creating culturally safe environments.
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2Section 1 Part 2: RM DIV002 Identify cultural safety issues in the workplace1 hour
Explore the rich cultural heritage, key challenges, and the importance of respecting and integrating Aboriginal and Torres Strait Islander customs and values in service provision.
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3Section 2 Part 1: RM DIV002 Model cultural safety in own work1 hour
Explore the essential elements of cultural safety in health and community services, focusing on understanding cultural bias, nutrition, hygiene, access strategies, kinship, spirituality, communication, and capability. Equip yourself with the knowledge to effectively serve Indigenous communities with respect and cultural competence.
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4Section 2 Part 2: RM DIV002 Model cultural safety in own work1 hour
Learn strategies to effectively accommodate cultural and communication differences
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5Section 3: RM DIV002 Develop Strategies for Improved Cultural Safety1 hour
Learn to develop effective partnerships, utilise resources, and implement culturally safe practices to support Indigenous Australian communities. Emphasise self-determination and community-driven solutions to enhance community health and services.
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6Section 4: RM DIV002 Evaluate Cultural Safety Strategies1 hour
This course delves into strategies for evaluating cultural safety in service provision. It emphasises professionalism, mutual respect, and cultural competence, aiming to improve access and interrupt unequal power relations while ensuring mutual respect

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Working hours
| Monday | 9:30 am - 6.00 pm |
| Tuesday | 9:30 am - 6.00 pm |
| Wednesday | 9:30 am - 6.00 pm |
| Thursday | 9:30 am - 6.00 pm |
| Friday | 9:30 am - 5.00 pm |
| Saturday | Closed |
| Sunday | Closed |


